delivery & returns - faulty items

returns
faulty items

If you believe that you have received a faulty item or an incorrect order, please let us know as soon as possible. We will refund shipping costs up to a maximum of the postage price you originally paid on your order.

We cannot refund you more than your original postage cost for faulty items returned to us. Intentionally damaged items or items damaged through wear will not be treated as faulty.

exchanges
delivery rates
next day delivery